Home > Uncategorized > Trigger Happy with Hyperlinks, Part One

Trigger Happy with Hyperlinks, Part One

Technical communication is beginning to lean pretty heavily on interactivity (i.e, electronic technical documents are beginning to be interactive for their users).  I think there are a few major reasons for that trend:

1.  People retain more information when the document is interactive.

2.  An interactive document keeps the attention of its readers.

3.  We have the technology.

Even if we think the content is very interesting, we could watch an entire presentation without remembering a thing.  If we were given a PowerPoint presentation that required its reader to participate (e.g., one that made us use the tool we were being taught about), we’d be much more likely to remember something.  And since we’d be participating, our chances of losing interest drop dramatically.  All technical communication is about gearing your work to your audience, and making your work interactive is a fine way to do that.

There are a lot of things we do because, frankly put, we can.  That’s where the technology comes in.  We include video links, hyperlinks, wave files, and work from Captivate because we can.  What we do changes with the technology.  We’ll talk more about the technology in the next post.


John R Larsen

Categories: Uncategorized
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